Privacy Policy
Last updated: December 30, 2025
Modern Diagnostics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our laboratory services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Request information about our services
- Apply for a position with our company
- Subscribe to our communications
This information may include your name, email address, phone number, and any other information you choose to provide.
Protected Health Information (PHI)
As a clinical laboratory, we handle Protected Health Information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). PHI we collect and process includes:
- Patient demographic information
- Specimen information and test results
- Healthcare provider ordering information
- Insurance and billing information
PHI is collected through our healthcare provider partners and is governed by our separate HIPAA Notice of Privacy Practices, which is provided to patients at the time of service.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill laboratory test orders
- Communicate with healthcare providers about test results
- Send administrative information and updates
- Improve our website and services
- Comply with legal and regulatory requirements
- Protect against fraudulent or unauthorized activity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Healthcare Providers: Test results are shared with the ordering healthcare provider as part of our laboratory services.
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, or email delivery.
- Legal Requirements: We may disclose information when required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
HIPAA Compliance
Modern Diagnostics is committed to complying with HIPAA regulations regarding the protection of Protected Health Information. Our privacy practices for PHI are detailed in our HIPAA Notice of Privacy Practices, which:
- Describes how we use and disclose PHI
- Explains your rights regarding your health information
- Outlines our legal duties to protect PHI
- Provides contact information for privacy-related concerns
To request a copy of our HIPAA Notice of Privacy Practices, please contact us at the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Employee training on data privacy and security
Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (subject to legal requirements)
- Opting out of marketing communications
To exercise these rights, please contact us using the information below.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children through our website. Laboratory services for minors are ordered by healthcare providers or guardians.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Modern Diagnostics
1251 Hazel St
Arcadia, LA 71001
Phone: (972) 832-7977
Email: info@moderndx.com